Top 7 Pipedrive Alternatives & Competitors in 2024
Pipedrive has made a name for itself in the sales CRM world by delivering a straightforward tool for sales teams. It helps users manage deals and improve sales strategies with its easy design and AI insights. Over 100,000 companies in 179 countries rely on Pipedrive, showing many appreciate how it streamlines sales and improves pipeline visibility.
What makes Pipedrive stand out is its focus on automation and customization. It lets sales teams automate tedious tasks so they never miss a follow-up or an important lead. Plus, Pipedrive provides real-time metrics and insights, giving teams the data to make smart decisions that boost revenue. For businesses wanting better sales results without the usual CRM hassle, Pipedrive is a solid choice.
While alt_7 is a great product, it’s always good to shop around and look for alternatives. This article identifies some top competitors and their pros and cons.
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Salesforce
Salesforce is a big name in Sales CRM. It links up various parts of a business on one platform. This means sales, service, marketing, and commerce teams can work together easily. Launched in 1999, Salesforce began as a cloud CRM and now offers loads of tools to help businesses find leads, make sales, and keep customers happy.
A cool thing about Salesforce is its use of AI. It takes hard work out of the equation by automating things. For example, it can handle lead follow-ups or create marketing campaigns with a few clicks. Because it uses real-time data, businesses can quickly react to market shifts. This feature helps companies make customer interactions more personal.
Salesforce lets businesses customize their CRM setup to fit their industry. Whether you’re in healthcare or retail, they have solutions tailored to your needs. Their 25 years in business give companies confidence in their reliability and know-how.
Another plus is how easily Salesforce tools integrate different parts of a business. Customer service reps can identify sales chances while solving customer problems, allowing a seamless connection between service and sales.
Pros
- Combines sales, service, and marketing well
- Excellent AI tools for better productivity and personalization
- Solutions can be tailored to suit different industries
Cons
- Might be tricky for smaller businesses to figure out
- Costs more than some simpler CRM options
HubSpot
HubSpot has become a go-to choice for small and medium businesses with its all-in-one Starter Customer Platform. At its core is a free CRM that works well even for new sales teams. It does more than basic contact management, offering tools to streamline the sales process, making it simple to track and analyze sales activities.
What sets HubSpot apart is its real-time dashboard. This visual tool shows the sales pipeline at a glance, so teams know where each deal is, helping them make quick decisions. You get unlimited data storage and can manage up to 1,000 contacts for free. That’s a big plus compared to Pipedrive, which limits what you can do without paying.
HubSpot also shines with its analytics. Sales leaders can whip up detailed reports on team performance and sales trends. This means teams rely on real data, not gut feelings, to guide their actions. There are also handy tools like a meeting scheduler and an AI email writer that make communication seamless.
Starting from a dorm room in 2006, HubSpot has grown into a leader in marketing and sales software. Their journey isn’t just about growth; it’s about boosting businesses with clear insights and an easy-to-use interface.
For those thinking about Pipedrive alternatives, HubSpot’s mix of free perks and strong features is hard to ignore, especially for startups and small businesses looking to upgrade their sales without breaking the bank.
Pros
- Free tier with lots of features.
- Real-time dashboard for quick insights.
Cons
- Might miss advanced features for big companies.
- Free version can be limiting if your business needs more contacts.
Zoho CRM
Zoho CRM has been a solid choice in sales CRM software for a while now. It’s popular for its flexible, customizable features. Whether you’re a small business or a larger company, Zoho has something to offer. People like how it gives a full view of customer relationships, making it easier to have personalized interactions.
Zoho kicked off back in 1996, starting with productivity software. Over time, they built Zoho CRM to fit different business needs. The platform is equipped with advanced workflows and no-code options, allowing users to automate tasks without needing tech skills. This is a plus for businesses looking to be efficient without leaning too much on IT.
One notable feature is Zia, Zoho’s AI assistant. Zia helps manage tasks, crunch data, and even draft emails, making the sales process smoother. Zoho also connects with over 1,000 apps, letting businesses integrate their existing tools without a hitch.
Privacy and security are top priorities for Zoho. They’ve always prioritized user privacy, which is comforting for businesses worried about data breaches.
With these standout features, Zoho CRM sets itself apart in a crowded space. It’s more than just a tool; it’s a growth partner, offering insights and the ability to change with your business.
Pros
- Customizable for different businesses
- Smart AI assistant for easier work
- Strong on privacy and security
Cons
- Steep learning curve for newcomers
- Some features might overwhelm small businesses
Microsoft Dynamics 365
Microsoft Dynamics 365 is a platform that helps simplify sales processes and improve customer relationships. It shines in the sales CRM world with its all-in-one suite, blending sales, service, and marketing tools for a smooth user experience. This setup helps teams work together and share insights, leading to better decisions.
A standout feature is its strong link with other Microsoft products like Office 365 and Outlook. This makes it simple for salespeople to handle emails and contacts within the CRM. It also provides AI insights to spot potential leads and automate routine tasks, letting sales pros focus more on relationship-building.
The platform offers extensive customization, letting businesses adjust the system to meet their specific needs. Companies can set up dashboards to track performance or draft reports with visual sales data. This is great for larger companies needing detailed analysis.
Microsoft’s solid reputation in software adds credibility to Dynamics 365. With lots of support and regular updates, users can trust its reliability. Being cloud-based, updates happen smoothly, avoiding downtime for teams.
The platform has clear benefits. It provides a powerful CRM that grows with users, with pricing options for different business sizes. Microsoft Dynamics 365 is a compelling choice over Pipedrive for those wanting a more integrated and customizable option.
Pros
- Strong links with Microsoft tools
- AI insights for finding leads
- Customizable dashboards and reports
Cons
- Can be complex for smaller teams
- Higher learning curve than simpler CRMs
Freshsales
Freshsales, made by Freshworks, is a tool for sales teams who want an easy way to handle customer relationships. It’s getting noticed for helping boost sales and productivity with AI tools. Over 68,000 businesses use it, and it stands out because it’s user-friendly and helps teams streamline their work.
A big feature is its AI, called Fredd. It helps manage sales campaigns by automatically capturing, qualifying, routing, and tracking leads. This lets teams focus on selling, not busywork. Freshsales also gives detailed insights, helping businesses know their customers better and make smart choices.
Another plus is how well Freshsales works with other Freshworks products. If you’re using tools like Freshdesk or Freshservice, it’s easy to connect them, making setup a breeze. Prices start at just $9, which is great for small and mid-sized businesses.
Freshsales is built for speed and simplicity. Teams can get started without weeks of training. The interface is so intuitive that even new users can navigate it easily.
Pros
- AI insights boost team efficiency.
- Works well with other Freshworks tools.
- Easy to use with little training needed.
Cons
- Focus on sales might not fit every business model.
- Some features might feel basic compared to bigger competitors.
Monday.com
Monday.com kicked off aiming to make teamwork and project management easier. It’s turned into a flexible tool that’s great for project and CRM tasks. What makes Monday.com special is how users can tweak it to suit their sales cycle, no coding required.
A top feature? Its AI. It offers automated tasks and better email management, so workflows run smoothly. Teams can then focus on their customers. The platform makes it simple to keep client communication in one place, so nothing gets lost during hectic sales times.
Monday.com isn’t just another CRM. It’s an all-in-one solution from pre-sales to post-sales. Everything is under one roof, so you don’t have to juggle multiple tools. Plus, it’s super easy to use. Teams can dive right in without much training—a big win if you want to start quickly.
Users say it saves time, keeps teams organized, and boosts sales. Its visibility helps manage customer relationships, letting users discover new opportunities. People appreciate a tool that overcomes the limits of old systems.
Pros
- Customizable to suit any sales cycle
- AI features automate tasks
Cons
- New users might face a learning curve
- Less focus on advanced CRM features
Insightly
Insightly has found its place in the sales CRM world, helping teams in different industries work better. It started with the goal of improving how businesses manage customer relationships. With Insightly, users can keep all their customer info in one spot, making sales and marketing smarter.
A key feature of Insightly is handling leads smoothly. Users can set up and follow their sales pipelines, which boosts efficiency. The customization is a big plus; companies can tweak objects, fields, and project stages to suit their needs. This flexibility helps teams, even those working remotely, stay connected and productive with mobile apps.
Besides sales, Insightly also has strong marketing tools. It lets businesses attract visitors, turn them into leads, and run big campaigns with easy-to-use interfaces. A/B testing and advanced targeting improve campaign results, helping companies communicate better with their audience.
Customer service is also a main part of what Insightly does. It includes a support portal, knowledge management, and SLA management to meet customer needs. Analytics offer insights into customer health, allowing businesses to build better relationships over time.
What makes Insightly different is its modern platform, which tends to be quicker to set up and offers fast returns compared to other options. The no-code integration feature lets companies easily connect with the apps they’re already using.
Pros
- All customer data in one place
- Customizable pipelines and projects
- Powerful marketing features
Cons
- Might miss some advanced features found in bigger CRMs
- Learning curve to optimize all the tools