Experience.com for Newbies: A 2024 Overview
This piece is part of our “For Newbies” series, which provides quick overviews of various B2B companies. The series exists because sites like Crunchbase and G2 are just kind of busy, with flashing banners and tabs we don’t care about (I don’t buy a CRM due to mission statements). Sometimes all we want are the basics. Hence, ‘For Newbies’.
This particular Newbies piece looks at Experience.com, which is in the Enterprise Experience Management space.
What vertical is Experience.com in?
Experience.com is in the Enterprise Experience Management vertical.
Enterprise Experience Management focuses on creating memorable interactions between businesses and their customers. It takes a comprehensive look at understanding customer journeys, gathering feedback, and improving satisfaction. The aim is to strengthen relationships by ensuring every touchpoint is smooth and engaging.
This area is particularly useful for large organizations that manage interactions at scale. Retail, finance, and healthcare industries that prioritize customer experience can benefit. It helps these businesses interpret complex data and turn it into actionable insights.
Enterprise Experience Management enables companies to listen, adapt, and refine their service offerings. It provides the necessary tools to be more responsive and personal, building a loyal customer base that feels valued.
Who is Experience.com?
Experience.com is an experience management platform designed for businesses looking to improve and maintain an online reputation. It’s not just for large brands; local professionals and multi-location enterprises can benefit from its broad offerings. The platform uses AI and customer feedback to help companies refine customer and employee interactions and drive growth. Users can manage online reviews, improve search rankings, and gather real-time data to make informed decisions.
A key feature of Experience.com is its professional search optimization capability. This tool allows businesses to control their local search presence, improving visibility and opportunities. With its all-in-one automation approach, Experience.com simplifies collecting and acting on feedback, enabling businesses to adapt quickly to changing customer needs.
Whether boosting employee engagement or improving customer experiences, Experience.com offers a flexible solution suited to varied industry needs. The platform integrates with popular tools, improving its value and making it a crucial resource for enterprises looking to build meaningful relationships and trust within their markets.
Who are Experience.com’s main competitors?
Experience.com, being in the Enterprise Experience Management space, has plenty of competitors. Below are some major ones.
- Qualtrics
- Medallia
- InMoment
- Alida
- SurveyMonkey
- Confirmit
- NICE Satmetrix
Company Details
We populate below with as much company data as possible. Getting this info can be tricky, but we do our best. Unfortunately, this data often defaults to the parent company, so for some acquired companies, this data may not be relevant.
- Parent Company: https://www.g2.com/sellers/experience-com
- Location: United States
- Number of Employees: 292
- Founded: 2015
- G2 Reviews: 201
- G2 Ratings: 4.7
Social Details
Like above, if we can easily pull social media data, we’ll populate it here.
- Twitter URL: N/A
- Twitter Followers: N/A
- LinkedIn URL: https://www.linkedin.com/company/7790598/
Pricing Plans
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Sorry, no pricing information found.
If you are interested in Experience.com, you can learn more about them here. Please note - SEOWidgets has no affiliation with Experience.com. We’re just a small team of B2B enthusiasts wanting to help buyers out.