RingEX for Newbies: A 2024 Overview

10 Nov 2024
Exploring RingEX? Our detailed overview cuts through the noise to explain who they are and what services they offer.

This piece is part of our “For Newbies” series, which provides quick overviews of various B2B companies. The series exists because sites like Crunchbase and G2 are just kind of busy, with flashing banners and tabs we don’t care about (I don’t buy a CRM due to mission statements). Sometimes all we want are the basics. Hence, ‘For Newbies’.

This particular Newbies piece looks at RingEX, which is in the Cloud-Based Unified Communications space.

What vertical is RingEX in?

RingEX is in the Cloud-Based Unified Communications vertical.

Effective communication is crucial. That’s where cloud-based unified communications help. This technology brings communication tools together under one digital platform. Imagine voice calls, video meetings, messaging, and collaboration tools all working smoothly from the cloud.

It’s meant for businesses aiming to improve their communication strategies. Whether you’re a small business owner trying to reach customers more efficiently or a large company needing scalable solutions, this technology offers value.

Hosting everything in the cloud allows flexibility and cuts costs. Teams connect from anywhere on any device, which is key in remote work. It’s about simplifying communication and making it more accessible for everyone.

Who is RingEX?

RingEX with RingSense AI from RingCentral upgrades cloud-based communications by changing traditional business phone systems into proactive assistants. It’s about smart interactions. For businesses handling many calls weekly, RingEX offers a practical solution. Its features—like real-time note-taking, AI-driven message composition, and conversation analysis—help employees streamline tasks and uncover important insights easily, all in one platform.

RingEX stands out for its adaptability across various communication scenarios, with seamless integration into RingCentral’s cloud platform. This connection lets RingSense AI manage everything from simple transactions to complex dialogues efficiently. Unlike products that add on AI features, RingEX understands and adapts to different communication needs, improving its usefulness beyond call management.

RingEX is a strategic partner in any organization, improving employee roles from task handlers to strategic thinkers by automating routine activities. It turns the phone from a simple tool into a creative collaborator, fostering a more insightful and productive workplace. For businesses aiming to optimize their communication systems, RingEX offers a future-ready approach that’s both innovative and deeply integrated.

Who are RingEX’s main competitors?

RingEX, being in the Cloud-Based Unified Communications space, has plenty of competitors. Below are some major ones.

  • Zoom
  • Microsoft Teams
  • Cisco Webex
  • 8x8
  • Vonage
  • Dialpad
  • Nextiva

Company Details

We populate below with as much company data as possible. Getting this info can be tricky, but we do our best. Unfortunately, this data often defaults to the parent company, so for some acquired companies, this data may not be relevant.

  • Parent Company: RingCentral
  • Location: United States
  • Number of Employees: 5962
  • Founded: 1999
  • G2 Reviews: 871
  • G2 Ratings: 4.0

Social Details

Like above, if we can easily pull social media data, we’ll populate it here.

  • Twitter URL: https://twitter.com/ringcentral
  • Twitter Followers: 64322
  • LinkedIn URL: https://www.linkedin.com/company/60868/

Pricing Plans

We scrape each vendor’s pricing page to get up-to-date pricing information. If we find anything, we add it below.

RingEX offers three pricing plans to match different business needs:

  • Core Plan: At $30 per user per month, this plan provides a basic phone system. It includes unlimited domestic calling, SMS/MMS, IVR, integration with Google and Microsoft apps, access to APIs, single sign-on, and analytics for IT administrators.
  • Advanced Plan: Priced at $35 per user per month, it adds features like auto call recording, advanced call monitoring, multi-site management, and access to over 300 apps, including Salesforce and Zendesk. It also includes internet fax and business analytics.
  • Ultra Plan: For $45 per user monthly, this plan includes everything in the Advanced plan plus unlimited HD video, messaging, and whiteboards. It features customizable insights, unlimited file-sharing and storage, and an improved analytics suite.

These plans let businesses expand their communication solutions as they grow, ensuring they pay only for what they use.

If you are interested in RingEX, you can learn more about them here. Please note - SEOWidgets has no affiliation with RingEX. We’re just a small team of B2B enthusiasts wanting to help buyers out.

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