Why Google Analytics 4 Is Worth It

02 Nov 2024
Discover why switching to Google Analytics 4 matters for your business. Explore new features, smarter insights, and a future-focused approach.

Today’s guest post is brought to you by Jessica Peters, Head of Marketing at Nexient. She has over 15 years of experience in marketing, SEO, and analytics.

"GA4 may seem confusing at first, but accepting its complexities opens up new possibilities for understanding customer journeys and improving marketing strategies."
Jessica Peters
Head of Marketing, Nexient

Marketers everywhere are in a frenzy over Google Analytics 4 (GA4). The general consensus is that GA4 is a complicated mess, more trouble than it’s worth. But is it really? As someone who’s been in marketing for a long time, I think GA4 is a game-changer, and here’s why.

Let’s address the learning curve. GA4 isn’t just an upgraded version of Universal Analytics. It’s a new tool altogether. But that’s why it’s exciting. It’s not just a polished redo; it’s designed for today’s data needs. Customer journeys aren’t just linear—they’re spirals, zigzags, and loops.

In this digital landscape, GA4 introduces its event-based tracking model. Marketers want to know how users interact with their experiences across different touchpoints. GA4 answers this need. With its improved visualization of user journeys and deeper insights, it helps you understand your user, wherever they are—app or website.

Consider data integration. Merging app and web data in Universal Analytics is like trying to fit a square peg into a round hole. GA4 solves that problem with seamless integration that brings data from your site and app together. This unified approach gives marketers a complete view of their audience’s journey, which is better suited for today’s multiplatform reality.

Another factor is privacy. GA4 is built for a world that’s increasingly concerned about user privacy. It features new privacy controls and doesn’t depend on cookies the way its predecessor did. While some see this as a drawback, it’s a strength. By accepting privacy-focused thinking now, you’re preparing your marketing analytics for the future.

Here are a few things that used to frustrate me about Universal Analytics that GA4 improves:

  • Customization: GA4 offers Exploration reports, making it easier to find the specific insights you need.
  • Predictive Capabilities: Predict churn, potential revenues, and let machine learning improve your strategy.
  • Debugging & Troubleshooting: GA4’s DebugView surpasses the old method of comparing endless code.

Think of GA4 as a marketer’s Swiss Army knife. It looks different, and it takes time to get used to. But once you learn how to use it, you unlock a world of marketing precision. Learning something new isn’t always comfortable, but that challenge makes marketing engaging.

Adaptability is key. GA4 isn’t a static platform. It’s crafted to evolve and integrate easily with other Google products and beyond. As marketers, adapting to technology is part of our role. The more we accept these changes now, the better our marketing strategies will become.

Am I claiming GA4 has zero flaws and will solve all your analytics issues? No, it’s not perfect. You might struggle to locate your favorite old reports, and putting it all together takes patience. But that’s part of the investment. Any major tool change includes some chaos; how you navigate it sets you ahead.

At the end of the day, marketers seek truth. It’s our job to sift through noise and find signals. We crave depth, understanding, and real connections. Google Analytics 4, despite its challenges, provides pathways to uncover these truths more than ever before. For those who accept this change, the possibilities are vast.

Why is GA4 worth it? Because it reflects where we are now. Accept the discomfort, dive into the chaos, and discover the potential within this new tool. As a marketer, isn’t finding something no one else has seen one of the thrills you came here for?

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